Accessibility Statement

Our Commitment to Digital Accessibility

At Duluth Appliance Repair, we believe digital services should be available, usable, and clear for every homeowner and business in Duluth and Gwinnett County.

WCAG 2.1 AA Alignment
Our digital pages are designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Screen Reader Support
We use semantic HTML landmarks, structured heading hierarchies, and descriptive alternative text for all informational imagery.
Keyboard Navigation
All interactive elements, forms, and service schedule requests are fully navigable and operable using standard keyboard controls.
Regular Auditing
We perform routine accessibility reviews and automated scanning to detect and rectify navigation or contrast hurdles promptly.

Ongoing Improvements & Monitoring

Technology and accessibility guidelines continuously evolve. We maintain an active cycle of review, remediation, and practical enhancements.

PHASE 01

Audits & Automated Testing

Regular programmatic scans check contrast ratios, form labels, and focus indicators across every service and repair page.

PHASE 02

Manual Screen Reader Reviews

Our team tests critical flows—including appointment booking and phone contact links—with assistive reading technologies.

PHASE 03

User Feedback Integration

We promptly address community input and suggestions from clients with disabilities to refine site usability.

Digital Inclusion & Standards

Accessibility Features

Duluth Appliance Repair is dedicated to providing an accessible digital experience for all homeowners, property managers, and business clients in Duluth and Gwinnett County.

WCAG 2.1 AA
Keyboard Navigation
Full site navigation is accessible via Tab, Shift+Tab, Enter, and arrow keys without requiring a mouse or touchscreen.
Screen Readers
Screen Reader Support
Structured ARIA landmarks, descriptive labels, and live region announcements for NVDA, JAWS, VoiceOver, and TalkBack.
Visual Context
Descriptive Alt Text
Every appliance diagram, repair photo, and technician image includes accurate alt text conveying essential visual context.
Semantic HTML
Clear Heading Hierarchy
Strict semantic markup (H1 through H4) ensures logical reading order and effortless landmark navigation across every page.
Visual Clarity
Color Contrast Compliance
All text and interactive controls maintain high contrast ratios exceeding WCAG AA standards against their backdrops.
Scalable Layout
Text Resizing & Zoom
Fluid typography and responsive layouts adapt smoothly up to 200% zoom without truncation or horizontal scrolling.
Multimedia
Captions & Transcripts
Multimedia walkthroughs and troubleshooting video guides provide synchronized closed captions and text transcripts.
Focus Indicator
Distinct Focus States
Highly visible focus rings highlight the active control, helping visitors clearly track keyboard navigation position.

Need Personalized Assistance or Accommodations?

If you encounter any barrier while browsing our site, scheduling service, or accessing appliance repair information, our local staff is ready to assist you by telephone.

Digital & Service Accessibility

Accessibility Feedback & Accommodations

Duluth Appliance Repair is dedicated to ensuring that our digital services, repair information, and booking processes are accessible to everyone in Duluth and Gwinnett County.

Direct Assistance Channels
Need immediate help scheduling a repair or navigating our website? Contact our support team directly.
Phone Assistance470-847-9076

Available for phone booking & live technician questions

Accessibility Emailaccessibility@duluthappliancerepairga.com

Monitored daily for barrier reports & accommodation needs

Response Commitment

Within 1 business day

We prioritize accessibility issues and provide alternative formats upon request.

Our Commitment

We actively strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter any obstacle, we will gladly assist you over the phone or provide documentation in an accessible format.

Report a Barrier or Request Accommodation
Please let us know how we can improve your browsing or service experience.

Helpful if you prefer phone communication.